Last Updated: 8 November 2024
Your privacy is our priority at APDC. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our clinic or website.
1. Information We Collect
We may collect the following types of personal and health-related information:
- Personal Details: Name, contact information, identification numbers (e.g., NRIC), and date of birth.
- Health and Medical Information: Dental history, treatment records, medical conditions, and any other health information needed to provide effective dental care.
- Payment Information: Payment details and billing information for treatment services.
- Usage Data: Information about how you interact with our website, which helps us improve our services and user experience.
2. How We Use Your Information
We use your personal and health information for purposes including:
- Providing Dental Services: To deliver personalized dental care and treatment.
- Administrative Purposes: Managing appointments, invoicing, and follow-up communications.
- Patient Communications: To provide reminders, respond to inquiries, and share important information about treatments and health services.
- Improving Our Services: Conducting internal reviews and feedback processes.
- Legal Compliance: To meet regulatory and reporting requirements as per Singapore’s health guidelines.
3. Sharing Your Information
We take your privacy seriously and do not sell your personal data. We may share your information only when necessary, such as:
- Healthcare Providers: With other healthcare professionals when necessary for coordinated care (e.g., specialists).
- Service Providers: With trusted third-party service providers who assist us in providing our services (e.g., IT support, payment processors).
- Legal Obligations: When required by Singaporean law, or to protect our clinic’s rights and safety.
4. Security of Your Information
We implement strict security measures to protect your data from unauthorized access, alteration, and disclosure. While we follow industry best practices, no method of online transmission is completely secure, and we cannot guarantee absolute data security.
5. Your Rights
In accordance with Singapore’s Personal Data Protection Act (PDPA), you have the following rights regarding your personal data:
- Access: You may request access to the personal data we hold about you.
- Correction: You can request corrections if your data is inaccurate or incomplete.
- Withdrawal of Consent: You may withdraw consent to the collection, use, or disclosure of your personal data, though this may affect our ability to provide certain services.
6. Retention of Data
We retain your data only as long as necessary for treatment purposes, legal requirements, and healthcare guidelines. Afterward, your data is securely deleted or anonymized.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page, and significant changes will be communicated directly to you when applicable.
8. Contact Us
For questions or concerns regarding this Privacy Policy, please contact us at:
Email: [email protected]
Phone: +65 9751 3136
